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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Astrid Harlan

November 4, 2025

5  out of  5
rating by Astrid Harlan
"Can only highly recommend this office. Mike Adams, Angie and staff are great, always helpful and friendly. They are there for you when you need them, have questions about your policy or discounts. I have been with State Farm since moving here many years ago and have always received the best service from this office."
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Selena Jackson

October 15, 2025

5  out of  5
rating by Selena Jackson
"Mike and his team made it easy for our family to understand available options and choose the best coverage for our life, home, and auto policies when we moved from Virginia to Tennessee. Throughout the past 20 years, they have made helpful recommendations and are readily available to answer questions as our family’s insurance needs change. Angie is super friendly and always easy to work with!"
We responded:
"Thank you so much for trusting us with your insurance needs! We are so thankful for your business. "
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Carter Massengill

October 15, 2025

5  out of  5
rating by Carter Massengill
"I worked with Angie at Mike Adams' office. She helped me through the process of obtaining home owners as well as auto coverage. She was very detailed in making sure I received every possible discount that was available for my policies. Through her efforts I was able to save approximately $1,000/year in premiums. I highly recommend this office."
We responded:
"We are so happy to be able to help our customers! Thank you for the kind words!"
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g Taylor

October 13, 2025

5  out of  5
rating by g Taylor
"I absolutely love this entire office! Everyone is so helpful and friendly. I highly recommend Mike Adams and his team for your insurance needs. You will not be disappointed."
We responded:
"Thank you so much for trusting us with your needs. We are so thankful for your business!"
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Codeman7272

October 2, 2025

5  out of  5
rating by Codeman7272
"Mike Adam’s Office is fantastic. Have been with them for years with my truck, boat and house. They are always there to help and will do whatever they can to make it easy on you. They have always taken great care of me whenever I have needed them. They understand stuff in life happens and are there to help as much as they can."
We responded:
"Thank you for the kind words. We truly appreciate you trusting us with your insurance needs."
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Byron Parker

September 24, 2025

5  out of  5
rating by Byron Parker
"Mike Adams is the best State Farm agent to have in the Bristol TN area. Angie, the representative is great! She's willing to work with you and goes above and beyond to make things right! Thanks for all your hard work!"
We responded:
"Thank you for trusting us with your insurance needs!"
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Corey Brown

September 24, 2025

5  out of  5
rating by Corey Brown
"Have always had a great experience whether it's been making changes to policies, filing a claim, or just asking questions."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Sheryl Fields

September 22, 2025

5  out of  5
rating by Sheryl Fields
"Always helpful and pleasant."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Demaris Ford

September 22, 2025

5  out of  5
rating by Demaris Ford
"Angie was very helpful and we were able to secure a policy on my dad's house in Bristol."
We responded:
"Thank you for the kind words and thank you for trusting us with your insurance needs!"
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JEFF ELLER

September 16, 2025

5  out of  5
rating by JEFF ELLER
"I have always had great and friendly customer relations with Mike and his staff for about thirty years.I can call him anytime with any questions or concerns I may have."
We responded:
"Thank you so much for trusting us with your insurance needs! We appreciate your business!"
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Shelia Newland

September 16, 2025

5  out of  5
rating by Shelia Newland
"Great service provided to my family for over 20 years."
We responded:
"Thank you so much for being a part of the State Farm family!"
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Jimmy Shelton

September 8, 2025

5  out of  5
rating by Jimmy Shelton
"Quick and easy. All around great experience!"
We responded:
"We are so thankful you chose us to take care of your insurance needs!"
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Randy Ratliff Jr

September 4, 2025

5  out of  5
rating by Randy Ratliff Jr
"Great staff who gave me a great price on both my vehicles and the house that I bought."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Frank Haecker I (Santa)

September 3, 2025

5  out of  5
rating by Frank Haecker I (Santa)
"Mike Adams’ office has been professional and helpful. They’ve been quick to answer any questions, and there have been very few problems, but what few I’ve had have been quickly resolved to my satisfaction. I recommend them highly!"
We responded:
"Thank you for the kind words and for trusting us with your insurance needs!"
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Amanda Wise

August 26, 2025

5  out of  5
rating by Amanda Wise
"We called in to the office and spoke with Ashley shopping home owners insurance. She was so helpful and quick to respond with everything we asked about. She went above and beyond to make switching easy. We appreciate the kindness and help."
We responded:
"Thank you so much for trusting Ashley with your insurance needs! We appreciate your business! "
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Kim Stout

August 20, 2025

5  out of  5
rating by Kim Stout
"The staff is always so friendly & helpful. We have been with them for a very long time."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Karen Davis

August 20, 2025

5  out of  5
rating by Karen Davis
"They where very helpful"
We responded:
"Thank you so much Karen!"
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Mike R.

August 13, 2025

5  out of  5
rating by Mike R.
"Very good deal if you’re looking to make a change. Same coverages as my previous insurer with a lower premium per month. Highly recommend"
We responded:
"Thank you so much for trusting us with your insurance needs!!"
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Mark Green

August 6, 2025

5  out of  5
rating by Mark Green
"Went in for a quote for car insurance. Quoted me for half of what I was paying. Very friendly staff and made it easy. Was in and out in 30 minutes. Great service."
We responded:
"Welcome to the State Farm family. We are so thankful you have trusted us with your business!"
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Marcy Arnold

July 29, 2025

5  out of  5
rating by Marcy Arnold
"I have been with State Farm for 11 years and have always received the best service from Courtney and Angie. I have even gotten personal service from Mike Adams...they are all friendly and very professional..i am a 100% satisfied customer and I would highly recommend they to anyone."
We responded:
"Thank you so much for your business. We appreciate you trusting us with your insurance needs!! "
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Kristie Roberts

July 9, 2025

5  out of  5
rating by Kristie Roberts
"We have been with Mike Adam’s for years. I started out there when I was younger. When I got married we continued there. Now we have a business and have our insurance through them for that as well. Angie and Laurie are the best, and are always a helping hand or there to give advice when needed. Thankful for them!"
We responded:
"We are so thankful for your business. Thank you for trusting us with your insurance needs!"
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Scott Emerine

July 9, 2025

5  out of  5
rating by Scott Emerine
"The team at Mike Adams office is amazing. They are quick to respond when we have needs or questions. We have multiple products with them to cover our home, automobiles and other items. I highly recommend them."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Heather Eades

July 9, 2025

5  out of  5
rating by Heather Eades
"Mike, Angie and the staff are always friendly, helpful, and efficient. We had to file a claim last year and the claims processing was smooth and straightforward. I highly recommend them."
We responded:
"Thank you so much for the kind words Heather!"
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Katharina Stinchcomb

July 8, 2025

5  out of  5
rating by Katharina Stinchcomb
"The ladies at the office are so kind and helpful. My rates have not went up and auto pay is a dream!"
We responded:
"Thank you so much for the kind words. We appreciate you trusting us with your insurance needs"
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Traci Bray

July 8, 2025

5  out of  5
rating by Traci Bray
"Ashley was so helpful during our transition from another company and made the whole process very simple. I love that are keeping the local, small town feel to their company and I can walk into their office and speak to an actual person! I will also mention not long after insuring our vehicles with Mike Adam’s State Farm one our sons locked his keys in his car while at college and Ashley sent me three ways to contact roadside assistance and it was such an easy process! They went straight to where he was within no time and he was on the road again. I would highly recommend this agency to anyone!"
We responded:
"Thank you so much for the kind words! We truly appreciate you trusting us with your insurance needs :) "