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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Hartley

Chris Hartley

January 8, 2025

5  out of  5
rating by Chris Hartley
"I've been with Mike Adams State Farm for over 20 years. Mike and his staff are always there for you, from updating coverage on a new vehicle, to managing a storm damage claim. Always fast to help in any way! 5-Stars!!"
We responded:
"Thank you so much Chris! We appreciate you trusting us with your insurance needs."
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all_american_ breeds

December 10, 2024

5  out of  5
rating by all_american_ breeds
"Extremely good customer service. Phone answered by a real person, Ashley is knowledgeable, kind and helpful. Got my insurance set up in less than an hour."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Rob Sheehan

December 10, 2024

5  out of  5
rating by Rob Sheehan
"Laurie Pohlman is awesome!"
We responded:
"We think she is pretty awesome as well! Thank you for trusting us with your insurance needs"
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Hannah Rollins

November 27, 2024

5  out of  5
rating by Hannah Rollins
"I reached out to my current agent in Virginia since I was moving to Tennessee and they recommended Mike Adam's office. I spoke and worked with Lori and she was the absolute best. She helped me switch everything over smoothly and helped me compare prices on policies. She was kind, professional, and caring. I highly recommend this office for your auto policy!"
We responded:
"We are so happy to have you with us as a customer Hannah! Thank you so much for trusting us with your insurance needs!"
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Haley Gent

November 26, 2024

5  out of  5
rating by Haley Gent
"Great place!!! Amazing people!!"
We responded:
"Thank you so much for trusting us with your insurance needs Haley!"
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Torey-Bates Samuel

November 22, 2024

5  out of  5
rating by Torey-Bates Samuel
"Mike and his team are absolutely incredible! They are always available and got us a quote fast when we needed one. My family has used State Farm for years because of their amazing dedication and service!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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John-David Hatch

November 10, 2024

5  out of  5
rating by John-David Hatch
"Great staff! This State Farm office has met the needs of my family for many years, always friendly and efficient."
We responded:
"We thank you for your trust and the opportunity to serve you!"
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Kevin Mottern

October 25, 2024

5  out of  5
rating by Kevin Mottern
"best service 😀"
We responded:
"Thank you so much Kevin! We appreciate you. "
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Sonya Clark

October 25, 2024

5  out of  5
rating by Sonya Clark
"I love Mike Adams and his team they are always so Willing to help! I have been a customer for many many years. They are truly awesome!"
We responded:
"We are so lucky to have you as a customer Sonya! Thank you for trusting us with your insurance needs."
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Kevin Blackwood

October 23, 2024

5  out of  5
rating by Kevin Blackwood
"Excellent service provided."
We responded:
"Thank you so much for the kind words! "
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chad smith

October 7, 2024

5  out of  5
rating by chad smith
"Great customer service! Always helpful with any questions I have had."
We responded:
"We are so grateful to have you as a customer Chad!"
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James Arnett

September 26, 2024

5  out of  5
rating by James Arnett
"Great team to work with!"
We responded:
"Thank you so much for the kind words James! We appreciate your business! "
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Jacob Ruiz

September 25, 2024

5  out of  5
rating by Jacob Ruiz
"Mike Adams office is by far the best insurance company I could find all the staff is very friendly and they’ll do there best to get you the cheapest insurance they possibly can they were the cheapest insurance for me anywhere else I would be paying 80+ more dollars than I am now I would recommend this place every time"
We responded:
"We are very thankful to have you as a customer Jacob!"
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Jesse Johnson

September 19, 2024

5  out of  5
rating by Jesse Johnson
"Very well ran business. I’ve had State Farm since I turned 16 and started driving. There was a time i considered switching to a different insurance company due to how unhelpful my agent was in Atlanta. However when i moved to Tennessee i decided to give state farm a chance with a different agent and have been nothing but pleased. The staff is always friendly and helpful, I buy and sell vehicles regularly and have swapped my insurance from one vehicle to the next often. However the staff has never had any attitude about that and are respectful and willing to help every time. They make sure the process goes smoothly and quick and have also been very helpful about calling or texting reminders about bills due or changes to account. I highly recommend Mike Adam's office to any resident in TN. By far the most friendly, helpful, and professional insurance agents I've ever dealt with."
We responded:
"Your words mean so much to our office! Thank you so much for allowing us to take care of you and thank you for being a pleasure to work with!"
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James Joyce

September 5, 2024

5  out of  5
rating by James Joyce
"Great service. Prompt and professional. Knowledgeable and friendly staff. Definitely recommend"
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Carissa Yingling

August 26, 2024

5  out of  5
rating by Carissa Yingling
"Laurie was very helpful & prompt! She provided excellent service."
We responded:
"We are lucky to have Laurie as a part of our team. Thank you for trusting us with your insurance needs, Carissa! "
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Kelli Porter

August 23, 2024

5  out of  5
rating by Kelli Porter
"Very quick to assist with inquiries and provide assistance."
We responded:
"Thank you so much Kelli for letting us take care of all your insurance needs!"
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Billy Albert

August 21, 2024

5  out of  5
rating by Billy Albert
"Best of the best!!! Awesome people to deal with!!"
We responded:
"We appreciate your business, Billy! Thank you for trusting us with your insurance needs :)"
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Brittany Kolb

July 30, 2024

5  out of  5
rating by Brittany Kolb
"Very friendly staff, able to take care of all our needs!"
We responded:
"Thank you so much for allowing us to take care of your insurance needs Brittany! "
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Chad Sorrell

July 19, 2024

5  out of  5
rating by Chad Sorrell
"Mike and his team are knowledgeable, responsive and friendly. If you're considering a new insurance adviser they are a solid option."
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Brandi Borgelt

June 5, 2024

5  out of  5
rating by Brandi Borgelt
"We have had insurance with them for years! Great customer service from onsite staff! Quick response to claims. Highly recommend!!!"
We responded:
"Thank you for allowing us to take care of your insurance needs Brandi! We really appreciate your business"
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Tessa Rosenbalm

May 29, 2024

5  out of  5
rating by Tessa Rosenbalm
"Have been with this group for a while now and they have went out of their way to get me the coverage I needed for cheaper than anyone else around."
We responded:
"Thank you so much for trusting us with your insurance needs Tessa! We appreciate you so much! "
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Rick Schultz

May 10, 2024

5  out of  5
rating by Rick Schultz
"Mike Adams---- Team is Outstanding!"
We responded:
"Thank you so much Rick! We appreciate your trust in handling all of your insurance needs!"
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Carl Woods

April 12, 2024

5  out of  5
rating by Carl Woods
"When we call Angie with questions, she promptly calls us back with answers. We highly recommend Mike Adams and his team at State Farm. They have been very helpful to us over the years."
We responded:
"Thank you so much Carl! We are very thankful for customers like you!"
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Anthony Almany

March 6, 2024

5  out of  5
rating by Anthony Almany
"Great people to deal with"
We responded:
"Thank you for the kind words, Anthony! It is a pleasure doing business with you! "