Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Loran Anderson

Loran Anderson

May 28, 2025

5  out of  5
rating by Loran Anderson
"I am leaving my review and rating based on office staff interactions. The staff are prompt, communicative, great listeners, and truly try to work for my family's benefit. I have been through a few surprise events in the last two years involving Hurricane Helene, adjusting to surprise wild animals, and the aftermath. The office has always made me feel like I have a friend sifting through all of it with me."
We responded:
"Thank you so much for the kind words and for trusting us with your insurance needs. We are so thankful for your business!"
Profile photo of Jessica Clevinger

Jessica Clevinger

May 20, 2025

5  out of  5
rating by Jessica Clevinger
"Mike is fantastic—always helpful, responsive, and professional. He makes insurance easy to understand and is always available when we need him!"
We responded:
"We are so thankful for your business Jessica. Thank you for trusting us with your insurance needs. "
Profile photo of Stacey Pitts

Stacey Pitts

May 20, 2025

5  out of  5
rating by Stacey Pitts
"Mike Adams and Angie are the best! Always professional, courteous and helpful!!! Thank you for being a pleasure to do business with!!!"
We responded:
"Thank you so much for your business. We appreciate you trusting us with your insurance needs!"
Profile photo of Brittany Pohlman

Brittany Pohlman

May 20, 2025

5  out of  5
rating by Brittany Pohlman
"I would recommend Mike Adams State Farm office to anyone in the NE TN area! Laurie, Ashley and Angie are such sweet, friendly and knowledgeable ladies, that go out of their way to make you feel like family. Mike Adams is also very knowledgeable in the insurance and truly does care about all his customers. Call them for your insurance needs!"
We responded:
"Thank you so much for the kind words! We are so thankful for your business!"
Profile photo of Lisa Blevins

Lisa Blevins

May 19, 2025

5  out of  5
rating by Lisa Blevins
"They have always been very helpful anything that I have turned in on my insurance they never hesitated to pay the lady's that work there are awesome very nice and professional."
We responded:
"Thank you for trusting us with your insurance needs Lisa! We are very thankful for your business. "
Profile photo of James Crockett

James Crockett

April 25, 2025

5  out of  5
rating by James Crockett
"Reliable"
We responded:
"Thank you for trusting us with your insurance needs, James. "
Profile photo of James Crockett

James Crockett

April 25, 2025

5  out of  5
rating by James Crockett
"Reliable"
We responded:
"Thank you for trusting us with your insurance needs, James. "
Profile photo of Colby Cox

Colby Cox

April 23, 2025

5  out of  5
rating by Colby Cox
"I recently had the pleasure of working with Ashley at State Farm, and I can't recommend her highly enough! From the moment I walked in, she made me feel welcome and valued as a customer. Ashley took the time to understand my insurance needs and provided me with tailored options that fit my budget perfectly. Her knowledge of the products was impressive, and she patiently answered all my questions, ensuring I felt confident in my choices. What stood out the most was her dedication to customer service. Ashley followed up after our meeting to see if I had any further questions and even provided additional resources to help me make informed decisions. It's rare to find such a personal touch in today's fast-paced world. If you're looking for a reliable and friendly insurance agent, Ashley at State Farm is the one to see!"
We responded:
"Thank you so much for the kind words. Ashley is a wonderful asset to our team! "
Profile photo of Jamie Laws

Jamie Laws

April 23, 2025

5  out of  5
rating by Jamie Laws
"Very friendly! Worked efficiently to get a policy set up that was needed asap."
We responded:
"Thank you so much for trusting us with your insurance needs!"
Profile photo of Billy Albert

Billy Albert

April 17, 2025

5  out of  5
rating by Billy Albert
"Best of the best!!! Awesome people to deal with!!"
We responded:
"We appreciate your business, Billy! Thank you for trusting us with your insurance needs :)"
Profile photo of Amanda Wise

Amanda Wise

March 26, 2025

5  out of  5
rating by Amanda Wise
"We called in to the office and spoke with Ashley shopping home owners insurance. She was so helpful and quick to respond with everything we asked about. She went above and beyond to make switching easy. We appreciate the kindness and help."
We responded:
"Thank you so much for trusting Ashley with your insurance needs! We appreciate your business! "
Profile photo of Cynthia Rasnic

Cynthia Rasnic

March 21, 2025

5  out of  5
rating by Cynthia Rasnic
"Mr. Mike Adams is a wonderful agent who I feel has my best interest at heart! He truly cares and I would recommend him and his wonderful Office to all! I am glad he is my agent!"
We responded:
"Thank you so much for the kind words, Cynthia! We appreciate you trusting us with your insurance needs."
Profile photo of Gwendolyn Haag

Gwendolyn Haag

March 11, 2025

5  out of  5
rating by Gwendolyn Haag
"Laurie has done a phenomenal job of helping me switch from a Texas family plan to a Tennessee individual plan! She has been patient and helped me understand any questions I have about insurance. No matter if you are like me, transitioning to an adult, or have a family, this State Farm will take care of you and make sure you have everything you need."
We responded:
"Thank you so much for the kind words! Laurie is a wonderful asset to our team. We appreciate you trusting us with your insurance needs!!"
Profile photo of Anthony Almany

Anthony Almany

March 10, 2025

5  out of  5
rating by Anthony Almany
"Great people to deal with and fast at what they do and very curtious"
We responded:
"Thank you for the kind words, Anthony! It is a pleasure doing business with you! "
Profile photo of Brenda Rogers

Brenda Rogers

March 3, 2025

5  out of  5
rating by Brenda Rogers
"This office staff is friendly, quick to respond and always helpful when I have called with any question or issue."
We responded:
"Thank you so much for trusting us with your insurance needs!"
Profile photo of Shana DelForge

Shana DelForge

February 20, 2025

5  out of  5
rating by Shana DelForge
"Angie and Laurie both have been awesome to work with. They work tirelessly to meet their customers needs and to expedite them when they can!"
We responded:
"Thank you so much for putting your trust in us with all of your insurance needs! "
Profile photo of Britni Paige

Britni Paige

February 18, 2025

5  out of  5
rating by Britni Paige
"Ive hit 2 deer within a year apart. Mike and his wonderful office ladies have been a pleasure to work with. Made it a painless process. Thanks"
We responded:
"Britini, thank you so much for allowing us to take care of your insurance needs! "
Profile photo of Misty Clarke

Misty Clarke

February 17, 2025

5  out of  5
rating by Misty Clarke
"Mike has been my family's insurance agent for over 25 years on several homes and multiple cars. You can always expect excellent service from everyone in the office! I highly recommend!"
We responded:
"We love having your family be a part of ours Misty! Thank you for trusting us with your insurance needs!"
Profile photo of Rebecca Moore

Rebecca Moore

February 7, 2025

5  out of  5
rating by Rebecca Moore
"Wish the scale went past 5 stars, I can't say enough good things about this wonderful company. My family and I have been with them for years, they're always kind, efficient, and they go above and beyond to make sure their services meet your needs. Keep up the great work guys!"
We responded:
"Thank you so much for placing your trust in our office! We are so thankful to have you as a customer!"
Profile photo of Nancy Oliver

Nancy Oliver

February 5, 2025

5  out of  5
rating by Nancy Oliver
"Mike and his staff have done a great job taking care of Gary and my insurance needs for decades. They always have a quick answer to any question."
We responded:
"We are so thankful to have your family as customers! Thank you for trusting us with your insurance needs!"
Profile photo of Amber Clark

Amber Clark

January 31, 2025

5  out of  5
rating by Amber Clark
"Laurie has helped us numerous times over the past couple of months and has been so kind! She has gone above and beyond to answer our questions and to ensure that we get the best coverage for the best rate! I have personally been a customer at this office for 30 years and I highly recommend this office!"
We responded:
"Thank you so much for the kind words Amber! Laurie is a great asset to our team. Thank you for trusting us with your insurance needs."
Profile photo of Gay Bryant

Gay Bryant

January 31, 2025

5  out of  5
rating by Gay Bryant
"The team is very knowledgable, friendly, and always goes the extra mile to ensure customer satisfaction."
We responded:
"Thank you so much for trusting us with your insurance needs!"
Profile photo of Amy Utsman

Amy Utsman

January 27, 2025

5  out of  5
rating by Amy Utsman
"I always have a great experience with Mile Adams and team!! Their customer service is always exceptional!! Thanks for always being so helpful!!"
We responded:
"We appreciate your business so much! Thank you for trusting us with your insurance needs."
Profile photo of Chris Hartley

Chris Hartley

January 8, 2025

5  out of  5
rating by Chris Hartley
"I've been with Mike Adams State Farm for over 20 years. Mike and his staff are always there for you, from updating coverage on a new vehicle, to managing a storm damage claim. Always fast to help in any way! 5-Stars!!"
We responded:
"Thank you so much Chris! We appreciate you trusting us with your insurance needs."
Profile photo of all_american_ breeds

all_american_ breeds

December 10, 2024

5  out of  5
rating by all_american_ breeds
"Extremely good customer service. Phone answered by a real person, Ashley is knowledgeable, kind and helpful. Got my insurance set up in less than an hour."
We responded:
"Thank you so much for trusting us with your insurance needs!"