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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristie Roberts

July 9, 2025

5  out of  5
rating by Kristie Roberts
"We have been with Mike Adam’s for years. I started out there when I was younger. When I got married we continued there. Now we have a business and have our insurance through them for that as well. Angie and Laurie are the best, and are always a helping hand or there to give advice when needed. Thankful for them!"
We responded:
"We are so thankful for your business. Thank you for trusting us with your insurance needs!"
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Scott Emerine

July 9, 2025

5  out of  5
rating by Scott Emerine
"The team at Mike Adams office is amazing. They are quick to respond when we have needs or questions. We have multiple products with them to cover our home, automobiles and other items. I highly recommend them."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Heather Eades

July 9, 2025

5  out of  5
rating by Heather Eades
"Mike, Angie and the staff are always friendly, helpful, and efficient. We had to file a claim last year and the claims processing was smooth and straightforward. I highly recommend them."
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Katharina Stinchcomb

July 8, 2025

5  out of  5
rating by Katharina Stinchcomb
"The ladies at the office are so kind and helpful. My rates have not went up and auto pay is a dream!"
We responded:
"Thank you so much for the kind words. We appreciate you trusting us with your insurance needs"
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Traci Bray

July 8, 2025

5  out of  5
rating by Traci Bray
"Ashley was so helpful during our transition from another company and made the whole process very simple. I love that are keeping the local, small town feel to their company and I can walk into their office and speak to an actual person! I will also mention not long after insuring our vehicles with Mike Adam’s State Farm one our sons locked his keys in his car while at college and Ashley sent me three ways to contact roadside assistance and it was such an easy process! They went straight to where he was within no time and he was on the road again. I would highly recommend this agency to anyone!"
We responded:
"Thank you so much for the kind words! We truly appreciate you trusting us with your insurance needs :) "
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Wayne Williams

June 26, 2025

5  out of  5
rating by Wayne Williams
"As a long time State Farm customer, I am very happy with the service I receive. Mike, Angie and the staff at Mike’s office always give fast friendly service. If I ever have questions they always have answers. Keep up the good work and thanks for being there. W W"
We responded:
"Thank you so much for trusting us with your insurance needs! We appreciate the kind words."
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Ethan Pitts

June 26, 2025

5  out of  5
rating by Ethan Pitts
"I recently switched over from being on my Mom’s insurance to my own. During this transition, I was assisted the entire way from Angie and she was beyond helpful!"
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Cali Kulavic

June 26, 2025

5  out of  5
rating by Cali Kulavic
"Mike Adams State Farm is one of the best businesses in the area. Friendly, knowledgeable, and great follow through. Laurie was extremely helpful to me in getting my policies organized. She had a wealth of knowledge and her guidance made me feel secure throughout the entire process. Highly recommend speaking with her for all your needs!"
We responded:
"Thank you so much for the kind words! We appreciate you trusting us with your insurance needs. "
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Nick Self

June 11, 2025

5  out of  5
rating by Nick Self
"Mike and his team do a great job getting the right coverage. They are responsive and helpful. Highly recommend"
We responded:
"Thank you so much for trusting our office with your insurance needs."
Profile photo of Jae DC

Jae DC

June 6, 2025

5  out of  5
rating by Jae DC
"I've Been With Mike Adams State Farm For more Than 20 Years And Always Had A Great Relationship With Them! I've Dealt With Angie Most Of Those Years And She's Become Like A Friend, Recently I Added A Commercial Vehicle On So It Was An Area I Was New To And Dealt With Laurie Throughout The Process And She Kept In Close Touch With Updates And Walking Me Through Everything, She Was Extremely Helpful And Knowledgeable So Just Wanted To Give Some Praise To The Mike Adams Staff"
We responded:
"Thank you so much for the kind words. We are so thankful you trust us with your insurance needs. "
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Loran Anderson

May 28, 2025

5  out of  5
rating by Loran Anderson
"I am leaving my review and rating based on office staff interactions. The staff are prompt, communicative, great listeners, and truly try to work for my family's benefit. I have been through a few surprise events in the last two years involving Hurricane Helene, adjusting to surprise wild animals, and the aftermath. The office has always made me feel like I have a friend sifting through all of it with me."
We responded:
"Thank you so much for the kind words and for trusting us with your insurance needs. We are so thankful for your business!"
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Jessica Clevinger

May 20, 2025

5  out of  5
rating by Jessica Clevinger
"Mike is fantastic—always helpful, responsive, and professional. He makes insurance easy to understand and is always available when we need him!"
We responded:
"We are so thankful for your business Jessica. Thank you for trusting us with your insurance needs. "
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Stacey Pitts

May 20, 2025

5  out of  5
rating by Stacey Pitts
"Mike Adams and Angie are the best! Always professional, courteous and helpful!!! Thank you for being a pleasure to do business with!!!"
We responded:
"Thank you so much for your business. We appreciate you trusting us with your insurance needs!"
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Brittany Pohlman

May 20, 2025

5  out of  5
rating by Brittany Pohlman
"I would recommend Mike Adams State Farm office to anyone in the NE TN area! Laurie, Ashley and Angie are such sweet, friendly and knowledgeable ladies, that go out of their way to make you feel like family. Mike Adams is also very knowledgeable in the insurance and truly does care about all his customers. Call them for your insurance needs!"
We responded:
"Thank you so much for the kind words! We are so thankful for your business!"
Profile photo of Lisa Blevins

Lisa Blevins

May 19, 2025

5  out of  5
rating by Lisa Blevins
"They have always been very helpful anything that I have turned in on my insurance they never hesitated to pay the lady's that work there are awesome very nice and professional."
We responded:
"Thank you for trusting us with your insurance needs Lisa! We are very thankful for your business. "
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James Crockett

April 25, 2025

5  out of  5
rating by James Crockett
"Reliable"
We responded:
"Thank you for trusting us with your insurance needs, James. "
Profile photo of James Crockett

James Crockett

April 25, 2025

5  out of  5
rating by James Crockett
"Reliable"
We responded:
"Thank you for trusting us with your insurance needs, James. "
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Colby Cox

April 23, 2025

5  out of  5
rating by Colby Cox
"I recently had the pleasure of working with Ashley at State Farm, and I can't recommend her highly enough! From the moment I walked in, she made me feel welcome and valued as a customer. Ashley took the time to understand my insurance needs and provided me with tailored options that fit my budget perfectly. Her knowledge of the products was impressive, and she patiently answered all my questions, ensuring I felt confident in my choices. What stood out the most was her dedication to customer service. Ashley followed up after our meeting to see if I had any further questions and even provided additional resources to help me make informed decisions. It's rare to find such a personal touch in today's fast-paced world. If you're looking for a reliable and friendly insurance agent, Ashley at State Farm is the one to see!"
We responded:
"Thank you so much for the kind words. Ashley is a wonderful asset to our team! "
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Jamie Laws

April 23, 2025

5  out of  5
rating by Jamie Laws
"Very friendly! Worked efficiently to get a policy set up that was needed asap."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Billy Albert

April 17, 2025

5  out of  5
rating by Billy Albert
"Best of the best!!! Awesome people to deal with!!"
We responded:
"We appreciate your business, Billy! Thank you for trusting us with your insurance needs :)"
Profile photo of Amanda Wise

Amanda Wise

March 26, 2025

5  out of  5
rating by Amanda Wise
"We called in to the office and spoke with Ashley shopping home owners insurance. She was so helpful and quick to respond with everything we asked about. She went above and beyond to make switching easy. We appreciate the kindness and help."
We responded:
"Thank you so much for trusting Ashley with your insurance needs! We appreciate your business! "
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Cynthia Rasnic

March 21, 2025

5  out of  5
rating by Cynthia Rasnic
"Mr. Mike Adams is a wonderful agent who I feel has my best interest at heart! He truly cares and I would recommend him and his wonderful Office to all! I am glad he is my agent!"
We responded:
"Thank you so much for the kind words, Cynthia! We appreciate you trusting us with your insurance needs."
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Gwendolyn Haag

March 11, 2025

5  out of  5
rating by Gwendolyn Haag
"Laurie has done a phenomenal job of helping me switch from a Texas family plan to a Tennessee individual plan! She has been patient and helped me understand any questions I have about insurance. No matter if you are like me, transitioning to an adult, or have a family, this State Farm will take care of you and make sure you have everything you need."
We responded:
"Thank you so much for the kind words! Laurie is a wonderful asset to our team. We appreciate you trusting us with your insurance needs!!"
Profile photo of Anthony Almany

Anthony Almany

March 10, 2025

5  out of  5
rating by Anthony Almany
"Great people to deal with and fast at what they do and very curtious"
We responded:
"Thank you for the kind words, Anthony! It is a pleasure doing business with you! "
Profile photo of Brenda Rogers

Brenda Rogers

March 3, 2025

5  out of  5
rating by Brenda Rogers
"This office staff is friendly, quick to respond and always helpful when I have called with any question or issue."
We responded:
"Thank you so much for trusting us with your insurance needs!"