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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colby Cox

April 23, 2025

5  out of  5
rating by Colby Cox
"I recently had the pleasure of working with Ashley at State Farm, and I can't recommend her highly enough! From the moment I walked in, she made me feel welcome and valued as a customer. Ashley took the time to understand my insurance needs and provided me with tailored options that fit my budget perfectly. Her knowledge of the products was impressive, and she patiently answered all my questions, ensuring I felt confident in my choices. What stood out the most was her dedication to customer service. Ashley followed up after our meeting to see if I had any further questions and even provided additional resources to help me make informed decisions. It's rare to find such a personal touch in today's fast-paced world. If you're looking for a reliable and friendly insurance agent, Ashley at State Farm is the one to see!"
We responded:
"Thank you so much for the kind words. Ashley is a wonderful asset to our team! "
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Jamie Laws

April 23, 2025

5  out of  5
rating by Jamie Laws
"Very friendly! Worked efficiently to get a policy set up that was needed asap."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Billy Albert

April 17, 2025

5  out of  5
rating by Billy Albert
"Best of the best!!! Awesome people to deal with!!"
We responded:
"We appreciate your business, Billy! Thank you for trusting us with your insurance needs :)"
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Amanda Wise

March 26, 2025

5  out of  5
rating by Amanda Wise
"We called in to the office and spoke with Ashley shopping home owners insurance. She was so helpful and quick to respond with everything we asked about. She went above and beyond to make switching easy. We appreciate the kindness and help."
We responded:
"Thank you so much for trusting Ashley with your insurance needs! We appreciate your business! "
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Cynthia Rasnic

March 21, 2025

5  out of  5
rating by Cynthia Rasnic
"Mr. Mike Adams is a wonderful agent who I feel has my best interest at heart! He truly cares and I would recommend him and his wonderful Office to all! I am glad he is my agent!"
We responded:
"Thank you so much for the kind words, Cynthia! We appreciate you trusting us with your insurance needs."
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Gwendolyn Haag

March 11, 2025

5  out of  5
rating by Gwendolyn Haag
"Laurie has done a phenomenal job of helping me switch from a Texas family plan to a Tennessee individual plan! She has been patient and helped me understand any questions I have about insurance. No matter if you are like me, transitioning to an adult, or have a family, this State Farm will take care of you and make sure you have everything you need."
We responded:
"Thank you so much for the kind words! Laurie is a wonderful asset to our team. We appreciate you trusting us with your insurance needs!!"
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Anthony Almany

March 10, 2025

5  out of  5
rating by Anthony Almany
"Great people to deal with and fast at what they do and very curtious"
We responded:
"Thank you for the kind words, Anthony! It is a pleasure doing business with you! "
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Brenda Rogers

March 3, 2025

5  out of  5
rating by Brenda Rogers
"This office staff is friendly, quick to respond and always helpful when I have called with any question or issue."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Shana DelForge

February 20, 2025

5  out of  5
rating by Shana DelForge
"Angie and Laurie both have been awesome to work with. They work tirelessly to meet their customers needs and to expedite them when they can!"
We responded:
"Thank you so much for putting your trust in us with all of your insurance needs! "
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Britni Paige

February 18, 2025

5  out of  5
rating by Britni Paige
"Ive hit 2 deer within a year apart. Mike and his wonderful office ladies have been a pleasure to work with. Made it a painless process. Thanks"
We responded:
"Britini, thank you so much for allowing us to take care of your insurance needs! "
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Misty Clarke

February 17, 2025

5  out of  5
rating by Misty Clarke
"Mike has been my family's insurance agent for over 25 years on several homes and multiple cars. You can always expect excellent service from everyone in the office! I highly recommend!"
We responded:
"We love having your family be a part of ours Misty! Thank you for trusting us with your insurance needs!"
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Rebecca Moore

February 7, 2025

5  out of  5
rating by Rebecca Moore
"Wish the scale went past 5 stars, I can't say enough good things about this wonderful company. My family and I have been with them for years, they're always kind, efficient, and they go above and beyond to make sure their services meet your needs. Keep up the great work guys!"
We responded:
"Thank you so much for placing your trust in our office! We are so thankful to have you as a customer!"
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Nancy Oliver

February 5, 2025

5  out of  5
rating by Nancy Oliver
"Mike and his staff have done a great job taking care of Gary and my insurance needs for decades. They always have a quick answer to any question."
We responded:
"We are so thankful to have your family as customers! Thank you for trusting us with your insurance needs!"
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Amber Clark

January 31, 2025

5  out of  5
rating by Amber Clark
"Laurie has helped us numerous times over the past couple of months and has been so kind! She has gone above and beyond to answer our questions and to ensure that we get the best coverage for the best rate! I have personally been a customer at this office for 30 years and I highly recommend this office!"
We responded:
"Thank you so much for the kind words Amber! Laurie is a great asset to our team. Thank you for trusting us with your insurance needs."
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Gay Bryant

January 31, 2025

5  out of  5
rating by Gay Bryant
"The team is very knowledgable, friendly, and always goes the extra mile to ensure customer satisfaction."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Amy Utsman

January 27, 2025

5  out of  5
rating by Amy Utsman
"I always have a great experience with Mile Adams and team!! Their customer service is always exceptional!! Thanks for always being so helpful!!"
We responded:
"We appreciate your business so much! Thank you for trusting us with your insurance needs."
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Chris Hartley

January 8, 2025

5  out of  5
rating by Chris Hartley
"I've been with Mike Adams State Farm for over 20 years. Mike and his staff are always there for you, from updating coverage on a new vehicle, to managing a storm damage claim. Always fast to help in any way! 5-Stars!!"
We responded:
"Thank you so much Chris! We appreciate you trusting us with your insurance needs."
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all_american_ breeds

December 10, 2024

5  out of  5
rating by all_american_ breeds
"Extremely good customer service. Phone answered by a real person, Ashley is knowledgeable, kind and helpful. Got my insurance set up in less than an hour."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Rob Sheehan

December 10, 2024

5  out of  5
rating by Rob Sheehan
"Laurie Pohlman is awesome!"
We responded:
"We think she is pretty awesome as well! Thank you for trusting us with your insurance needs"
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Hannah Rollins

November 27, 2024

5  out of  5
rating by Hannah Rollins
"I reached out to my current agent in Virginia since I was moving to Tennessee and they recommended Mike Adam's office. I spoke and worked with Lori and she was the absolute best. She helped me switch everything over smoothly and helped me compare prices on policies. She was kind, professional, and caring. I highly recommend this office for your auto policy!"
We responded:
"We are so happy to have you with us as a customer Hannah! Thank you so much for trusting us with your insurance needs!"
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Haley Gent

November 26, 2024

5  out of  5
rating by Haley Gent
"Great place!!! Amazing people!!"
We responded:
"Thank you so much for trusting us with your insurance needs Haley!"
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Torey-Bates Samuel

November 22, 2024

5  out of  5
rating by Torey-Bates Samuel
"Mike and his team are absolutely incredible! They are always available and got us a quote fast when we needed one. My family has used State Farm for years because of their amazing dedication and service!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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John-David Hatch

November 10, 2024

5  out of  5
rating by John-David Hatch
"Great staff! This State Farm office has met the needs of my family for many years, always friendly and efficient."
We responded:
"We thank you for your trust and the opportunity to serve you!"
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Kevin Mottern

October 25, 2024

5  out of  5
rating by Kevin Mottern
"best service 😀"
We responded:
"Thank you so much Kevin! We appreciate you. "
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Sonya Clark

October 25, 2024

5  out of  5
rating by Sonya Clark
"I love Mike Adams and his team they are always so Willing to help! I have been a customer for many many years. They are truly awesome!"
We responded:
"We are so lucky to have you as a customer Sonya! Thank you for trusting us with your insurance needs."