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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gene

September 11, 2026

5  out of  5
rating by Gene
"I have been very satisfied with Mike Adam's Srate Farm Insurance Company. Previously Alstate had covered my home and auto for over 30 years. I checked and have saved hundreds of dollars.
Saving is important for all on a fixed income of Social Security, however friendly, kind, and immediate assistance, which is rare today means much for us baby boomers.
Recently I received a letter which I didn't understand, so I called Mike Adam's agency. A kind voice answered, listened, answered all my questions fully and even though it was giving me money, the caring voice said, I can and gladly do what needs to be, for you to receive your money.
Amazed I said thank you, and was very happy.
Without reservations I endorse this agency and give my highest ratings. If you as I was same Insurance company, I recommend you do as I did, take your renewal notice and see what the caring assistance can be done for you.

Sincerely
Pastor Gene"
We responded:
"Hi Pastor Gene,

Thank you so much for sharing your experience with our agency and for your kind words about the service you received. It's wonderful to hear that you saved money and felt supported by our team. We truly value your trust and recommendation. If you ever have more questions or need assistance, we're here to help. Wishing you all the best!"
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candy krebs

September 9, 2026

5  out of  5
rating by candy krebs
"Always friendly when we call, quick answers and reliable."
We responded:
"Thank you so much for the 5 star review! "
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emilie robinette

September 3, 2026

5  out of  5
rating by emilie robinette
"Mike Adams and his staff at State Farm are simply amazing! I have been with them for years. They are so helpful and always willing to work you through the process. You cannot ask for better!"
We responded:
"Thank you so much for letting us take care of you!"
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Anthony Roe

September 1, 2026

5  out of  5
rating by Anthony Roe
"They have handled my insurance for a long time I recommend them"
We responded:
"Thank you so much for the kind words and the 5 stars!"
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Steve Payne

September 1, 2026

5  out of  5
rating by Steve Payne
"I worked with Laurie Pohlman to get my home and two autos covered. Laurie is fantastic. She is extremely knowledgeable and timely in all her responses. Her 22 years of experience working for State Farm allowed her to quickly answer any question I asked. If you imagine the best person that could help you obtain insurance, you would be imagining Laurie. Thank you for all your help."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Lukas Daugherty

September 1, 2026

5  out of  5
rating by Lukas Daugherty
"Always willing to help and very nice"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Marcia Mullins

August 27, 2026

5  out of  5
rating by Marcia Mullins
"Best agent around Bristol TN"
We responded:
"Thank you so much for the kind words, we appreciate your business! "
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Anna Tritt

August 24, 2026

5  out of  5
rating by Anna Tritt
"Best State Farm Agent & staff in Bristol. I have been with State Farm for over 40 years & they handle all of our insurance needs. Mike & Angie are always there to help. 🚗🛻🏡🛥🛵🌧🌞"
We responded:
"Thanks for the review, Anna! It is my pleasure to serve your insurance needs! "
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Jill Hicks

August 14, 2026

5  out of  5
rating by Jill Hicks
"I was assisted with an issue I was having with the mobile app. Laurie at my local agent's office and Sakira at the 888 number were very helpful. Sakira spent an hour on the phone with me trying to figure out the problem. Ultimately, it came down to deleting and re-installing the mobile app. Most grateful for their patience and courtesy in the face of my consternation."
We responded:
"Thank you so much for trusting us with your insurance needs. We appreciate your business! "
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Deborah Jones

July 31, 2026

5  out of  5
rating by Deborah Jones
"My experience with State Farm has always been great experience to me. Would never think of changing my insurance to anywhere else."
We responded:
"Thank you so much for the kind words. We are thankful to have you as a customer!
"
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Andrew Gentry

July 1, 2026

5  out of  5
rating by Andrew Gentry
"Working with State Farm has been a great experience"
We responded:
"Thank you so much for the kind words!"
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Rob Blanton

June 30, 2026

5  out of  5
rating by Rob Blanton
"Mike Adams and his staff have been great to work with. Angie has been extremely helpful any time we’ve reached out and made the whole experience smooth and stress free. Great people and would highly recommend to anyone!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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David Hollars

June 30, 2026

5  out of  5
rating by David Hollars
"We've been insured by Mike's office for a very long time. They've always been helpful in answering any questions and quick to respond to any claim when we may have had. They are very nice and professional people to deal with. We highly recommend them."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Tony Ray

June 27, 2026

5  out of  5
rating by Tony Ray
"Provided the information that I needed to get the appointment arranged and I was able to get our windshield replaced in a couple of weeks with a factory replacement at zero cost and 35 minutes for the repair"
We responded:
"Thank you so much for the review! We appreciate you trusting us with your insurance needs. "
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Sally Wilhite

June 26, 2026

5  out of  5
rating by Sally Wilhite
"Mike Adams' State Farm staff - Excellent, professional, always ready to help, going above and beyond ....I highly recommend this insurance agent. the BEST !"
We responded:
"Thank you so much for the kind words and for trusting us with your insurance needs!"
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Kristy Baggarly

June 17, 2026

5  out of  5
rating by Kristy Baggarly
"Angie, Lori and Ashley have been wonderful on the servicing of my new homeowners insurance! They are a pleasure to work with for my insurance needs. Great hires Mike!!!"
We responded:
"Thank you so much for the kind words Kristy! We appreciate you so much!"
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chrisimus maximus

June 15, 2026

5  out of  5
rating by chrisimus maximus
"Very nice people, great to do business with."
We responded:
"Thank you for the 5 stars!"
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Margaryta Sexton

June 10, 2026

5  out of  5
rating by Margaryta Sexton
"I had an excellent experience working with Mike Adams - State Farm Insurance Agent. The staff was knowledgeable, responsive, and took the time to explain my coverage options clearly. They helped me find a policy that fit my needs and budget without any pressure. Whenever I had questions, they responded promptly and provided outstanding customer service. I highly recommend this agency to anyone looking for reliable insurance guidance and support."
We responded:
"Thank you so much for the kind words! We appreciate your business."
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Dawn Brooks

May 27, 2026

5  out of  5
rating by Dawn Brooks
"Mike and all his staff have always been helpful and attentive to any of my needs. Today I locked my keys in my car along with my phone. Luckily I was near his office and he called a service for me and even drove me back to my car. It's not about service with thus group, it's that they truly care about their customers."
We responded:
"Thank you for the kind words, Dawn! I am glad to help anytime.
Thank you for your business.
Mike"
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KB Stueve

May 20, 2026

5  out of  5
rating by KB Stueve
"Mike & Angie provide the highest level of customer service keeping me informed of updates with our policies. They are the best State Farm Agency that we work with!"
We responded:
"Thank you so much for the kind words! We are thankful for your business. "
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Brian Faver

May 13, 2026

5  out of  5
rating by Brian Faver
"Great Ins from State farm & Mike Adams is a great place to do business"
We responded:
"Thank you for the 5 stars!"
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Samantha Gilmartin

May 12, 2026

5  out of  5
rating by Samantha Gilmartin
"Very nice and helpful!!! Would recommend!"
We responded:
"Thank you so much for the review Samantha!"
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Taylor

May 7, 2026

5  out of  5
rating by Taylor
"This group is amazing! Angie is always there and ready to answer my questions! Have had no issues with them whatsoever. Plan to use them as long as possible!"
We responded:
"Thank you so much for the kind words!"
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Amy Naegeli

May 5, 2026

5  out of  5
rating by Amy Naegeli
"Mike's office was a referral to us from our realtor when we bought our house. We were so pleased with Angie there as she was so good about communication, walking us through all the steps and coverage, and getting us the best quote for our home and auto insurance! Great folks to work with!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Patra Hall

May 2, 2026

5  out of  5
rating by Patra Hall
"Best auto rates and excellent customer service!! Highly recommend!"
We responded:
"Thank you so much for the kind words! We are lucky to have you as a customer."